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Frequently Asked Questions
We’ve compiled the most frequently asked questions to provide you with clear, confident answers, covering topics like shipping, returns, product authenticity, and warranty. If you need further assistance, our dedicated team is always here to support you personally.
Absolutely, we deliver worldwide.
Wherever you are, your order will be shipped swiftly and securely, with full tracking from dispatch to delivery. Every package is handled with care and precision to ensure it arrives safely at your door.
Once your order is placed, we need 3–5 days to prepare and assemble watch. After that, delivery usually takes:
EUROPE:
5–10 business days
REST OF THE WORLD:
7–15 business days
If you're not 100% satisfied, you can return your watch within 14 days of receiving it. Just make sure it’s in original condition and packaging.
Each of our watches is backed by a two-year international warranty.
This warranty covers any manufacturing defects in materials or craftsmanship for 24 months from the date of purchase. Should an issue arise, we’ll assess the situation promptly and offer a resolution that may include repair, replacement, or a full refund, depending on the nature of the defect. Our goal is to ensure your complete satisfaction and total peace of mind.